If it does not fit, we will not quit!
Thank you for joining us at Da Shack. We truly hope you enjoy your shopping experience. Da Shack is proud to be celebrating 10 years of online service. It is always a pleasure to serve you at Da Shack!
Walls, Big Smith, and Liberty products are generally shipped via FedEx from the Walls warehouse in 2 - 3 business days allowing for a shorter delivery time. For Dickies and Woolrich products, allow 5 - 7 business days to ship UPS Ground.
All orders may be cancelled prior to shipment. If an order has been shipped, it may be returned following the Return Policy guidelines listed below.
Da Shack Outdoor Equipment
4801 Storehouse Way
Missoula, MT 59808
If it does not fit, ask for a replacement. Customers wishing to return merchandise to Da Shack must first contact us by email to obtain a Return Authorization (RA)number
. RA numbers are valid for 14 days from the date of issuance, and must be obtained within 14 days from the date received.
Returns will be handled as follows:
- 1. Defective Upon Shipment - Credit for cost of item(s) or replacement.
- 2. New (Tags Still Attached) - Credit for cost of item(s) or replacement.
- 3. Used (Tags missing) - Credit for cost of item(s) minus 15% - 100% restocking fee.*
- 4. Damaged, Missing Parts - Non-Returnable.
*Da Shack reserves the right to evaluate product return conditions and assess restocking fees at its own discretion. Shipping charges are non-refundable.
For replacements due to sizing, customer is responsible for return shipping. The item(s) will be replaced with no additional shipping cost for the replacement. If it does not fit, we will not quit!